321 Coffee, located in Raleigh, North Carolina, is not just a coffee shop but a beacon of hope and empowerment for individuals with intellectual and developmental disabilities (IDD). Founded by Lindsay Wrege and Michael Evans in 2017 at North Carolina State University, this innovative coffee roaster and café has grown from a college club into a thriving business that employs over 50 individuals with IDD.

The name “321 Coffee” is a heartfelt nod to Down syndrome, which results from a third copy of chromosome 21. It symbolizes the mission to create an inclusive workplace where everyone can thrive.

The journey began with a simple idea: to provide meaningful employment opportunities for adults with disabilities. Inspired by initiatives like Bitty & Beau’s in Wilmington, NC, Wrege and Evans started hosting pop-up coffee events around Raleigh. Their commitment and passion resonated with the community, leading to the opening of their first permanent location at the North Carolina State Farmers Market in 2018.

This initial success paved the way for further expansion, including additional locations and a roasting facility with accessibility features for employees with varying abilities.

Source: visitraleigh.com

A Unique Business Model

321 Coffee operates on a unique business model that combines high-quality coffee with social impact. The company sources its coffee beans from sustainable farms and roasts them locally, ensuring that every cup served not only delights customers but also supports the livelihoods of its employees. The roasting facility is equipped with specialized machinery that accommodates workers with limited dexterity and strength, allowing them to participate fully in the coffee production process.

The café’s menu features a variety of beverages, from classic espresso drinks to seasonal specialties, all crafted by skilled baristas who take pride in their work. Customers can enjoy their favorite beverages while knowing they are contributing to a larger mission of inclusion and empowerment. This dual focus on quality and social responsibility has earned 321 Coffee recognition as one of the best coffee shops in the Triangle area.

Community Engagement

Community engagement is at the heart of 321 Coffee’s operations. The company actively collaborates with local organizations and businesses to promote awareness about IDD and advocate for inclusivity in the workplace. By hosting events and workshops, 321 Coffee fosters community among its employees, customers, and supporters.

Moreover, the café serves as an educational platform where patrons can learn about the challenges faced by individuals with disabilities and how they can contribute to positive change. Through partnerships with local schools and organizations, 321 Coffee provides training opportunities for young adults with IDD, helping them develop valuable skills for future employment.

Locations and Accessibility

321 Coffee currently operates multiple locations throughout Raleigh and the surrounding areas:

• Downtown Raleigh: 615 Hillsborough St., Raleigh, NC 27603
• State Farmers Market: 1209 Farmers Market Dr., Raleigh, NC 27603
• NC State Centennial: 930 Main Campus Dr., Suite 151, Raleigh, NC 27606

Each location is designed to be accessible and welcoming to all customers. The inclusive environment benefits employees and creates a warm atmosphere where everyone feels valued.

Source: visitraleigh.com

In summary, 321 Coffee exemplifies how a small business can significantly impact its community while providing exceptional products. This innovative coffee shop has carved out a unique niche within the local economy by prioritizing inclusivity and empowerment for individuals with IDD. As it continues to grow and inspire others through its mission-driven approach, 321 Coffee is a testament to the power of community support and social entrepreneurship.

The story of 321 Coffee inspires other businesses looking to make a difference while offering quality products. By supporting such initiatives, consumers can play an integral role in fostering an inclusive society where everyone can succeed.

Sources: visitraleigh.com, 321coffee.com, Facebook Page – 321 Coffee
Header Image Source: Facebook Page – 321 Coffee